Volume 14, Issue 2, April 2015, Pages 154–158
P. E. Oguntunde1, O. A. Odetunmibi2, and O. Ojo Oluwadare3
1 Department of Mathematics, Covenant University, Ota, Ogun State, Nigeria
2 Department of Mathematics, Covenant University, Ota, Ogun State, Nigeria
3 Department of Statistics, Federal University of Technology, Akure, Ondo State, Nigeria
Original language: English
Copyright © 2015 ISSR Journals. This is an open access article distributed under the Creative Commons Attribution License, which permits unrestricted use, distribution, and reproduction in any medium, provided the original work is properly cited.
To control and improve on the quality of products and services is an important business strategy. Hence, the yearnings for quality services in all sector is not just a call from the consumers, clients or patients but an act to maintain the integrity of the manufacturer or service providers. In this research, the importance of statistical process control to health care delivery is being re-iterated with application to a real data set. The p-chart is being used and results compared with other results/findings in the literature.
Author Keywords: Health, Patients, P-chart, Quality, Services, Statistical Process Control.
P. E. Oguntunde1, O. A. Odetunmibi2, and O. Ojo Oluwadare3
1 Department of Mathematics, Covenant University, Ota, Ogun State, Nigeria
2 Department of Mathematics, Covenant University, Ota, Ogun State, Nigeria
3 Department of Statistics, Federal University of Technology, Akure, Ondo State, Nigeria
Original language: English
Copyright © 2015 ISSR Journals. This is an open access article distributed under the Creative Commons Attribution License, which permits unrestricted use, distribution, and reproduction in any medium, provided the original work is properly cited.
Abstract
To control and improve on the quality of products and services is an important business strategy. Hence, the yearnings for quality services in all sector is not just a call from the consumers, clients or patients but an act to maintain the integrity of the manufacturer or service providers. In this research, the importance of statistical process control to health care delivery is being re-iterated with application to a real data set. The p-chart is being used and results compared with other results/findings in the literature.
Author Keywords: Health, Patients, P-chart, Quality, Services, Statistical Process Control.
How to Cite this Article
P. E. Oguntunde, O. A. Odetunmibi, and O. Ojo Oluwadare, “A Comparative Study of the Use of Statistical Process Control in Monitoring Health Care Delivery,” International Journal of Innovation and Scientific Research, vol. 14, no. 2, pp. 154–158, April 2015.
