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International Journal of Innovation and Scientific Research
ISSN: 2351-8014
 
 
Monday 16 July 2018

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Does organizational culture matter in perception of success of ERP systems in Morocco? An empirical study


[ La culture organisationnelle est-t-elle importante dans la perception du succès des systèmes ERP au Maroc ? Une étude empirique ]

Volume 22, Issue 1, April 2016, Pages 33–59

 Does organizational culture matter in perception of success of ERP systems in Morocco? An empirical study

Brahim Bighrissen, Elmehdi Ettamiri, and Chihab Cherkaoui

Original language: French

Received 22 December 2015

Copyright © 2016 ISSR Journals. This is an open access article distributed under the Creative Commons Attribution License, which permits unrestricted use, distribution, and reproduction in any medium, provided the original work is properly cited.

Abstract


This present work consists of evaluating the extent to which organizational culture aspects are important in the perception of the success of the ERP system. A survey was conducted on 94 organizations operating in different business areas in Morocco. We have applied the PLS modeling to analyze the data collected. The results of this investigation show that culture oriented to employees emphasizing on involvement, collaboration, team working, mutual trust, decentralized decision making and power sharing explained the variance of perceived success of ERP system in term of system quality and net benefits. The results also show that the hierarchical culture which focuses on formalization was important in the perception of ERP success toward information quality and net benefits.

Author Keywords: ERP, success, culture, PLS modeling, Moroccan companies.


Abstract: (french)


Ce présent travail a pour objectif de démonter l’importance de quelques facteurs culturels dans la perception du succès des systèmes ERP au Maroc. Les résultats issus d’une enquête sur 94 entreprises marocaines montrent que la culture orientée vers les employés qui mettent l'accent sur l’implication, la collaboration, le travail d’équipe, la confiance mutuelle, la prise de décision participative et le partage du pouvoir influence le succès perçu du système ERP en termes de qualité du système et des bénéfices nets. Les résultats montrent aussi que la perception du succès du système ERP envers la qualité de l'information et les bénéfices nets sont influencés par la culture hiérarchique qui se concentre sur la formalisation.

Author Keywords: ERP, succès, culture, méthodes des équations structurelles, entreprise marocaine.


How to Cite this Article


Brahim Bighrissen, Elmehdi Ettamiri, and Chihab Cherkaoui, “Does organizational culture matter in perception of success of ERP systems in Morocco? An empirical study,” International Journal of Innovation and Scientific Research, vol. 22, no. 1, pp. 33–59, April 2016.